Privacy Policy

This Privacy Policy explains how inDistressData (“we”, “us”, “our”) collects, uses, and shares information when you use our websites and subscriber portal (the “Service”).

Information we collect

Account and subscription information

When you register or manage your subscription, we collect information you provide such as name, email address, phone number, business name, billing address, and other profile details needed to provision access and provide support.

Usage and device information

We collect information about how you access and use the Service, such as IP address, browser type, device identifiers, pages viewed, and timestamps. We use this information for security, fraud prevention, performance monitoring, troubleshooting, and to improve the Service.

Support communications

If you contact support, we collect the contents of your communications (including attachments you choose to send) to resolve issues and provide customer service.

Payment information

Payments are processed by our payment provider(s). We do not store full payment card numbers. Your payment provider may collect and process payment details according to their own privacy policy.

How we use information

• Provide, operate, and maintain the Service (including authentication and access control).
• Process subscriptions, billing, and account lifecycle events.
• Communicate with you about your account, subscription status, service updates, and support requests.
• Protect the Service and our users, including detecting and preventing abuse, fraud, and unauthorized access.
• Analyze and improve product performance and user experience.
• Comply with legal obligations and enforce our Terms of Service.

How we share information

We do not sell your personal information. We may share information in the following limited circumstances:

• Service providers: With vendors that help us operate the Service (e.g., hosting, payment processing, email delivery, analytics, and security). These providers are permitted to use information only to provide services to us.
• Legal and safety: If required to comply with law, court order, or legal process, or to protect the rights, safety, and security of our users, the Service, or others.
• Business transfers: In connection with a merger, acquisition, financing, or sale of assets, where information may be transferred as part of that transaction.

Data sources and portal content

The Service may display property and market information aggregated from public records and third‑party sources. This information may contain errors or omissions. We do not treat public-record property data displayed in the Service as your personal account data, but we may log limited usage metadata for security and performance.

Cookies and similar technologies

We use cookies and similar technologies for authentication, session management, preferences (such as theme), and security. You can control cookies through your browser settings, but disabling cookies may limit Service functionality.

Data retention

We retain information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, enforce agreements, and for legitimate business purposes. Retention periods may vary depending on the type of data.

Security

We use reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your choices

• Account information: You may update certain account details in the subscriber portal.
• Communications: You may opt out of non-essential emails where applicable (we may still send transactional emails related to your account).

Children’s privacy

The Service is not intended for children under 13, and we do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. The “Effective date” above indicates when it was last updated. Material changes will be posted on this page.

Contact

Privacy questions: info@indistressdata.com